Terms & Conditions

Effective Date: January 1, 2025

Acceptance of Terms

By accessing and using the Raquel Roche Boutique website (raquelroche.com), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.

About Us

Raquel Roche Boutique is a fine jewelry and luxury fashion retailer. Our company is based at 200 Spectrum Drive, Irvine, CA 92618. For questions, contact us at info@raquelroche.com.

Placing Orders

By placing an order through our service, you warrant that you are legally capable of entering into binding contracts and are at least 18 years of age. You agree to provide accurate and complete information during the checkout process.

Order Cancellation

We reserve the right to refuse or cancel your order at any time for reasons including: goods unavailability, errors in pricing or descriptions, or suspected fraudulent transactions. You will be notified and refunded if your order is cancelled.

Pricing and Availability

We reserve the right to revise prices at any time. All goods are subject to availability. We cannot guarantee the accuracy of prices, descriptions, or availability and reserve the right to correct errors without prior notice.

Returns and Refunds

Items may be returned within 30 days of delivery in their original, unworn condition with all original packaging. Custom or personalized pieces cannot be returned. Please review our Refund & Returns Policy for full details.

Payments

We accept Visa, MasterCard, American Express, and PayPal. Payment cards are subject to validation and authorization by your card issuer. We are not liable for delays or non-delivery arising from unauthorized payment transactions.

User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.

Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of Raquel Roche Boutique and is protected by applicable copyright and trademark laws. Unauthorized use is strictly prohibited.

Contact

For questions regarding these Terms, contact us at info@raquelroche.com or 212-381-1772.